Privacy Policy
Effective Date: May 2, 2025 | Company: Vitaminchat OU, Tallinn, Estonia
Your privacy matters to us. This policy explains what personal data we collect, why we collect it, how we use it, and your rights when using our app and services.
1. What We Collect
To provide helpful, personalized recommendations, we may collect:
- Account info – such as your email address
- Chat logs – conversations you have with the AI
- Supplements – the supplements you add to your personal library
- Health data – any health information you enter, like goals, sleep, energy levels
- Routines – supplement schedules or wellness routines created in the app
- Usage info – including IP address, device type, and how the app is used
We do not collect exercise or movement data, and we don't track your activity outside the app.
2. Why We Collect This Data
We use your data to:
- Deliver personalized supplement and health insights
- Help you track and manage your wellness routines
- Improve AI responses and app functionality
- Provide customer support and resolve issues
- Understand usage patterns to improve the service
We never sell your data or use it for advertising.
3. Your Rights
You have full control over your data. You can:
- Update or delete your data anytime through the app
- Erase your chat history or supplement list
- Delete your account entirely
- Contact us to access, correct, or remove your information
Some data may be retained as required by law or for safety and accountability.
4. How We Protect Your Data
We use secure systems and best practices to protect your information. However, no method of digital storage is completely secure, so we encourage you to use strong passwords and protect your devices.
5. Where Your Data Lives
Your data is securely stored and processed in the European Union. If any processing happens outside the EU, we make sure your data remains protected with proper legal safeguards.
6. When We Share Data
We only share your data when:
- Required by law or legal process
- Necessary to prevent fraud or protect our users
- Part of a business change (like a merger)—we'll let you know in advance
We do not share your data with advertisers or other third parties for marketing.
7. Children's Privacy
Our service is not intended for children under 13. If we discover that we've collected data from a child under 13, we'll delete it right away. Parents can contact us if they believe their child has used the app.
8. Changes to This Policy
We may update this policy from time to time. If we make significant changes, we'll notify you in the app and update the date at the top of this page.
9. Contact Us
Questions or concerns? 📧 Email: support@aisupplement.app 🏢 Vitaminchat OU, Tallinn, Estonia